Privacy

Last updated 30 August 2026

Jerp stores the minimum it needs to run the modules you switch on, and nothing else.

What is stored

  • Server and channel IDs for the modules you configure
  • Member IDs with their XP total and level, when leveling is on
  • Invite codes and who joined through them, when invite tracking is on
  • Ticket records: who opened one, when, and when it closed
  • Moderation records you create with a command
  • Older feedback reports, only for servers that used the retired feedback command

What is never stored

  • Message content, apart from text you deliberately save as a welcome, level-up or ticket template
  • Direct messages
  • Payment card details, which stay with Stripe

Removing your data

Run /data delete confirm:DELETE in your server to erase everything Jerp holds for it. Removing the bot stops all collection. A member who leaves has their XP and invite history deleted automatically.

Getting a copy

Run /data export for a machine-readable copy of everything stored for your server.

Contact

Questions go to the support server.